We’re an enthusiastic small team in Toronto, passionate about crafting unique, minimalist, and truly affordable jewelry! We believe that elegant pieces can supercharge confidence, enhance beauty, and bring a smile to your face every day.
Our mission?
At Zilvery, Our team is dedicated to providing you with the finest quality and exceptional craftsmanship, ensuring that each piece reflects the true essence of luxury.Discover the Zilvery experience and allow us to accompany you on your journey to finding the perfect piece that resonates with your style and individuality.
With lots of love from the Zilvery team!
our stunning collection of silver jewelry, is skillfully designed for both elegance and comfort. Each piece showcases exceptional craftsmanship and sophisticated designs, ensuring a soft touch against your skin. Available in beautiful 14k or 18k gold plating, our jewelry is polished to perfection, elevating its charm and refinement. Find the ideal accessory that blends style and sophistication for any event.
All of our pieces are nickel-free. Our base materials is 925 sterling silver for gold-filled, and gold vermeil.
Proper care for your jewelry is crucial for preserving its shine and durability. After each wear, gently clean your pieces with a soft, lint-free cloth to eliminate any oils or dirt. Keep your jewelry away from harsh chemicals, including bleach, and store it in a cool, dry area out of direct sunlight. For more thorough cleaning, use a mild soap solution and a soft brush, then rinse and dry completely.
What is the best way to care for my jewellery?
To keep your jewellery looking its best, store it in a cool, dry place, avoid exposure to harsh chemicals, and clean it regularly with a soft cloth.
What is your return policy for jewellery?
We accept returns within 30 days of purchase, provided the jewellery is in its original condition and packaging. Please ensure you have your receipt for a smooth return process.
How do I request a return and refund?
We do not accept returns. all sales are final.
How can I contact service?
You can reach our customer service team via email at care.zilvery@gmail.com.
What is your privacy policy?
Our privacy policy outlines how we collect, use, and protect your personal information. You can view the full policy on our website under the ‘Privacy Policy’ section.
What are the shipping costs for my order?
Shipping costs vary based on the delivery location and the size of your order. You can view the shipping options and costs during the checkout process.
What is the estimated delivery time for my jewellery?
Estimated delivery times depend on your location and the shipping method chosen at checkout. Typically, orders are delivered within 5-10 business days.
How can I subscribe to your newsletter?
You can subscribe to our newsletter by entering your email address in the subscription box on our. You'll receive updates on new collections and special offers.
How do I unsubscribe from your newsletter?
To unsubscribe, simply click the unsubscribe' link at the bottom of any of our emails, or you can contact customer service for assistance.
I change my order after it’s been placed?
If you need to make changes to your order, please contact us as soon as possible. We will do our best to accommodate your request before the order is processed. Feel free to adjust any of the content as needed!
Contact us
We’re excited to hear from you! If you have any questions or assistance, don’t hesitate to email us at care.zilvery@gmail.com or submit your request using the form. Let’s connect!
E-Mail: care.zilvery@gmail.com
